Privacy Policy for RBJ-Media

1. Information We Collect

Personal Information

We may collect the following personal information when you interact with us:

• Name
• Email address
• Phone number
• Business information (e.g., company name, industry)
• Billing and payment information

Non-Personal Information

We may collect non-personal information, including but not limited to:

• IP address
• Browser type
• Device information
• Pages viewed on our website
• Date and time of your visit

How We Collect Information

We collect information through:

• Forms on our website
• Email communications
• Cookies and similar tracking technologies
• Analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Respond to inquiries or requests
• Process payments and manage subscriptions
• Send updates, promotional materials, and notifications
• Comply with legal obligations and enforce our terms of service

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

• With service providers: We share information with trusted third parties that assist in providing our services, such as payment processors and hosting providers.
• Legal obligations: We may disclose your information to comply with legal requirements, court orders, or governmental regulations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

4. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request the deletion of your personal data as outlined in Section 6.

5. Your Rights

As a user, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to your personal data if it is inaccurate.
• Deletion: Request deletion of your personal data.
• Withdrawal of Consent: Withdraw consent for data processing at any time.

To exercise these rights, contact us at privacy@rbj-media.com.

6. Data Deletion Requests

To request deletion of your personal data, email us at privacy@rbj-media.com with the subject line “Data Deletion Request”. Include your name and the email address associated with your account. We process deletion requests within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that collect information about your browsing activities. You can disable cookies through your browser settings; however, some website features may not function properly.

8. Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

RBJ-Media
Email: privacy@rbj-media.com
Website: https://rbj-media.com

12. Satisfaction Policy

We stand behind the quality of our services and aim to provide the best experience possible. If for any reason you are not satisfied with your purchase, you may request a refund within 7 days of your order.

To be eligible, you must submit a request to our support team at support@rbj-media.com with the subject line “Refund Request”, along with your order number and reason for dissatisfaction.

Refunds will be issued at our discretion after reviewing your request and confirming the delivery of the product.

Note: Refunds are only available for first-time purchases and do not apply if the full service has already been completed and delivered to the client.